What We Collect and Why It Matters
We collect your name, contact details, and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and wallet number to verify and reconcile that payment — we do not store your full mobile
-
1
banking PIN or password. We also collect device identifiers, browser type, and session activity to detect unusual login patterns and protect your account from unauthorised access. Cookies and similar tracking tools log which sections of the platform you visit, so we can keep the experience relevant
-
2
to you. If you contact our support team, that conversation is stored against your account record. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, or Rocket is limited to what those services need to complete your
-
3
transaction. Retention periods vary by data type: account data is held for as long as your account remains active, and transaction records are kept in line with standard financial record-keeping requirements. Your eligibility to use this platform depends on your local law and the regions we
-
4
currently serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.